Check that you’re using the device selected in your Skype sound settings if you have multiple devices listed.To do this, open Control Panel> Sound (or Sounds and Audio Devices), and ensure the sound devices match. For Windows PCs, compare the sound settings with the Skype Audio settings.Install device drivers for audio USB devices like your headphones or microphone, and then re-launch Skype.If you’re using headphones or a microphone, make sure the jack is properly plugged into the right audio input and output ports on your device.Try the following techniques to resolve sound issues on Skype before moving to other advanced solutions: